Changed your mind? No worries. We offer refunds on unworn, unused and undamaged items.
Please note that earrings are non-refundable for hygiene reasons.
Return requests must be lodged within 7 days of receiving your order by emailing rueroosevelt@gmail.com. Return postage is the responsibility of the customer.
Items must be returned in their original packaging. A $8 AUD packaging fee will be deducted from your refund if the original packaging is not included.
If your jewellery arrives faulty or damaged, please contact us at rueroosevelt@gmail.com as soon as possible, including photos of the fault and your order number.
For full details, please see our Returns & Refunds Policy.